Contact
Contact Data365 Evidence about digital evidence preservation or forensic data acquisition for a legal, insurance, or compliance matter.
Start intake online or by email with the matter reference, preservation deadline, and sources involved.
Boston-based, serving clients nationwide.
Initial Intake
Business hours: Monday–Friday, 9:00 AM–6:00 PM Eastern
Use the email address or intake page above. Include the details below so the initial response can address the request, timing, access requirements, and next steps.
After initial intake, a phone consultation may be scheduled when direct discussion would assist.
Matter Information
Include the following when available:
- Requester: attorney, insurer, corporate representative, or other authorized contact
- Reference: matter, claim, file, or project name or number
- Preservation objective: what must be preserved and the relevant date range
- Timing: preservation deadline or requested completion date
- Primary contact: name and contact information
Source Information
Identify the sources and any condition or availability concerns:
- Sources: devices, mailboxes, cloud repositories, files, or system records
- Availability: current location, custodian, or access status
- Source details: device type, model, capacity, account type, or export format if known
- Recent changes: repair, reassignment, reset, wipe, deletion, or export activity
- Constraints: transfer, shipping, travel, return, or timing requirements
Initial Response
The initial response addresses the source, timing, access requirements, and the information needed to define the requested preservation.
- Secure transfer: instructions are provided when files or account exports are required
- Device receipt: transfer and return requirements are confirmed before shipment or handoff
- Phone consultation: available after initial intake when direct discussion would assist