Scope of Services
Data365 Evidence provides digital evidence preservation and forensic data acquisition.
This page identifies included services, exclusions, and the information confirmed before preservation begins.
Service Overview
Preservation planning
Included
Sources, preservation deadlines, and expected deliverables.
Digital evidence preservation
Included
Devices, mailboxes, cloud repositories, files, and system records.
Forensic data acquisition
Included
Approved devices, media, accounts, and repositories.
Matter documentation
Included
Written intake, preservation log, custody and transfer records, verification record, and delivery record.
Services Included
- Preservation planning for identified sources
- Device and media preservation
- Mailbox, cloud repository, and account preservation
- Files, system records, and log preservation
- Transfer records for original devices and media
- Documented verification, a return record, and a delivery receipt
Excluded Services
- Legal advice, coverage analysis, claim evaluation, or advocacy
- Expert opinion, testimony, or substantive analysis unless separately retained under written terms
- Cybersecurity incident response, remediation, or threat hunting
- Password bypass, device unlocking, or covert acquisition
- Destructive testing or alteration of original evidence without written approval
- Consumer data recovery or non-evidentiary retrieval
Scope, Authority, and Timing
- Primary contact and authorization
- Custodians, sources, and source availability
- Approved scope and preservation deadlines
- Access authority for accounts and repositories
- Transfer and delivery methods
- Return instructions and expected deliverables
Scope Changes
Added sources or revised instructions require approval before preservation extends beyond the existing scope.